FAQS

ORDERS
Do you ship?
      Yes! We ship almost everywhere in the world. To find out if we ship to your district, please contact us. If your district is not included, then unfortunately, we don’t ship to you.
Will I be charged duties & taxes?
      For applicable district, duties & taxes will be automatically calculated and displayed during check out. Depending on the district, you will have the option to choose DDP (Delivery Duty Paid) or DDU (Delivery Duty Unpaid).
      Please note that if DDU is selected, you will be responsible for paying the required duties & taxes upon delivery and the shipping carrier may not release the package without payment for duties & taxes.t.
What is the status of my return?
      We recommend using a carrier that will provide you a returns tracking #. Upon checking the receipt date of the package, please allow several business days for processing of the return.